
Assistance Connect
This free service allows Rental Housing program participants, applicants and landlord partners to access their rental assistance account from home or on the go, 24/7.
VB311 has partnered with Code Enforcement to register code complaints and provide related information. For Code Enforcement assistance, dial 311 if calling within city limits. Callers outside city limits can dial 757-385-3111.

This free service allows Rental Housing program participants, applicants and landlord partners to access their rental assistance account from home or on the go, 24/7.
Rental Housing is excited to offer our tenants a free service that allows you to view and update your rental assistance account quicker -- anytime, anywhere -- saving you additional office visits and phone calls.
Assistance Connect is a secure website where you can access your case file, submit and track requests, communicate with Rental Housing staff, and more, directly from your computer or mobile device.
This service provides a convenient option for you to stay connected and helps us better serve your needs. We hope you consider signing up for a free account today!
You’ll be able to request and complete routine tasks from a computer or mobile device, including: