Want to Submit a Code Enforcement Complaint?

Please visit the Register a Code Complaint page for important instructions on submitting code complaints. 

IMPORTANT: If you are submitting a code complaint electronically, your identifying information may be subject to public disclosure under the Virginia Freedom of Information Act (FOIA), unless you follow the instructions for submitting an anonymous complaint on the Register a Code complaint page.

Housing & Neighborhood Preservation's Code Enforcement Division maintains the safety and appearance of the city's existing structures and properties. The division addresses code violations through enforcement of the Virginia Maintenance Code and the city's property maintenance codes.​​ 

Code inspectors investigate complaints and patrol their assigned area for building and property maintenance code violations. They notify property owners of violations and take appropriate legal action to obtain compliance. 

Code Enforcement also coordinates the removal of graffiti on private property and operates the Certificate of Compliance rental inspection program.